Job Description

• To provide implementation services, including managing customers expectations and project timeline.
• To obtain technical certification for products that company distributes.
• To help customers in matching requirement into product/solutions.
• To conduct Product Hands-on Training to customers and partners.
• To be able to carry out installation and configuration by reading manual when given a new product when there is no prior training given.
• Able to work in a fast-paced environment. Working after office hours, Sat/Sun/Public Holidays, from time to time, would be expected.
• Respond to client queries in a timely and professional manner.
• To support Sales personnel in sales process, e.g. product features/functionalities clarification, demonstration or POC, implementation consideration, tender compliance, etc.

Job Requirement

• Bachelors Degree or Diploma in Cyber Security, Computer Science, Computer Engineering or related field.
• At least 1-3 years of relevant experience in the IT industry.
• Able to travel overseas for business trip as and when required